Our feedback shows that the majority of our customers are happy with their purchase. The nature of our business is selling on the behalf of others and as such we list items in great detail. This being such we can only provide a refund if the item is different than described in the listing. Please be sure to get all information before you bid because we do not offer refunds if you change your mind. Always contact us if you are unhappy with your purchase and we will help as much as we can. Thanks |